Technical support engineer

The DMTS Engineer will be responsible for monitoring, tracking, and managing operation and maintenance activities of Solar De‑Fluoridation Units (DFUs) through the Desire Maintenance & Tracking System (DMTS). The role ensures proper tracking of complaints, preventive maintenance, water quality parameters, site hygiene, and timely reporting to ensure uninterrupted and safe drinking water supply.
Key Responsibilities
· Operate and manage the DMTS portal for all assigned Solar DFU sites.
· Register, assign, and monitor complaints related to DFU operation, water flow, and system faults.
· Track preventive maintenance (PM) and corrective maintenance (CM) activities in DMTS.
· Ensure regular cleaning and hygiene of DFU tanks and 5000 L water storage tanks as per SOP.
· Verify and upload site visit photographs, water test reports, and service checklists in DMTS.
· Monitor availability and performance of solar panels, pumps, controllers, and DFU components.
· Ensure tim...