Technical Support Engineer

**Job Description Summary**
The incumbent will be responsible for the managing and executing range of technical support & service activities on Protection & Control products amalgamated with case & process management for East Asia & Pacific customers. Work with international team of engineers across the region and factories in UK, Canada, Spain, India reporting to the Services Leader based in Australia

**Job Description**

**Roles and Responsibilities**

+ An experienced engineer with key responsibility to manage Protection relay product related technical support, case management, testing & repairs and customer service delivery across the Asia Pacific region.
+ Key point of contact for local customer accounts in Indonesia.
+ Become the local and regional product expert to support customers and channel partners in their planning, execution, product training and services support.
+ Become an expert in utilizing one of the best customer case management...