Technical Support Engineer

Job Description:

Teltonika is a global leader in IoT and telematics solutions with over 20 years of experience. We are expanding our team and looking for a Technical Support Engineer – Telematics to join us in Karachi, Pakistan.

This role is ideal for someone passionate about technology, problem-solving, and customer support in vehicle telematics and IoT solutions.

Key Responsibilities:

• Work with Teltonika GNSS tracking devices and telematics solutions
• Support technologies such as Bluetooth, CANbus, RS232/RS485, and 1-Wire
• Assist clients with device integration and various telematics use cases
• Troubleshoot technical issues and provide support via ticketing systems and online meetings
• Coordinate with R&D, QA, and Project Management teams
• Prepare technical documentation, guides, and training materials
• Communicate with international clients in fleet management, car rental, and vehicle tracking sector...