Technical Support Engineer-L1

Technical Support Engineer – Back-up
Job Title: Technical Support Engineer- L1 TBD – Within Metro Manila or ClarkDuration: Full-Time

Shift: 24/7 Rotational Shifts

Benefits: HMO upon regularization (no Free dependents)

Qualifications: Required: 3 – 4 Years Required Skills

• Working knowledge of major OS - Linux/UNIX systems, Windows OS & macOS.
• Virtualization technologies - VMware and Hyper-V.
• Experience with BIOS/UEFI troubleshooting and system boot diagnostics.
• Hands-on experience with Linux commands & troubleshooting using PuTTY/SSH.
• Basic system log analysis beyond Event Viewer (e.g., /var/log/, application logs).
• Windows server and workstation hardware troubleshooting.
• Windows Server Core management & Administration skills (roles and features, disk management).
• Active Directory permissions (ACLs) & Group Policy.
• Familiar with NAS, SAN, Tape, USB, RAID configurations, and vi...