Technical Support Engineer

We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce
The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration or system issues on solar energy inverters.
They combine deep technical expertise with strong communication skills to support internal teams and external clients.
Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.
JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Digital Marketi...