Technical Support Engineer

Technical Support Engineer (Metro Manila)

Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:

1. Being the resource person on entry-level IT-based products and solutions.

2. Doing evaluation and testing on entry-level IT products.

3. Provide resolution to escalated problems on supported entry-level IT products and software.

Responsibilities:

• To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.

Others:

• Location: client-based deployment - can be anywhere in Metro Manila based on the urgency of the project assignment requirement
• Work schedule: Possible shifting schedule
• Employment status: Contractual/ Project-based to coterminous with the project assignment (To be explained further during ...