Technical Support Engineer

About 3D Medical Technologies

At 3D Medical Technologies, we specialize in providing advanced medical devices and equipment to the medi-spa and medical aesthetics industries. Our mission is to enhance the patient experience through cutting-edge technology and exceptional support services. We are currently seeking a Technical Support Specialist to join our remote team, focusing on providing technical support, managing device logistics, coordinating setups, and handling project management for medical devices in medi-spas.

Role Overview

The Technical Support Specialist is a remote, client-facing position responsible for providing exceptional technical support, overseeing logistics, and managing the setup, training, and ongoing support of medical devices used in medi-spas. In this role, you will coordinate device deliveries, perform remote troubleshooting, manage client relationships, and provide project management support for device installations, training, and fol...