Technical Support Engineer - Performance and Availability

About the Role

Workday is seeking a Performance and Availability Support Engineer to help ensure the reliability, scalability, and responsiveness of our platform architecture. In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues. Success requires a solid foundation in distributed systems, memory and indexing behavior, structured troubleshooting, and the ability to drive clear root-cause analysis and preventative improvements across a complex enterprise platform.

You will be part of a team that underpins Workday’s operational excellence by maintaining the health of critical infrastructure and applications. We proactively detect and eliminate performance bottlenecks, minimize downtime, and optimize system efficiency using advanced monitoring, disciplined engineering practices, and close collaboration with partner teams. Our charter is continuous improvement...