Technical Support Engineer-Reputed Anitivirus software industry-Hyderabad, Telangana, India-4LPA-Harshala

JOB DETAILS

1) Providing technical support to end-users via remote support or by visiting the client-end. Diagnose and resolve technical software issues.
2) Troubleshoot and resolve client tech issues related to Product, Virus & Malware Intrusion etc.

3) 1-2 years work experience on Technical Support

4) Provide Online/Offline Technical Support to National/International Customers.

5) Providing technical support and customer service for our clients.

6) Providing Technical Support related to Product lines like Anti-virus.

7) Manage support inquiries via e-mail and phone.

8) Good ability to work in a team environment with multiple team members

9) Flexible to work in Night Shifts
FUNCTIONAL AREA
Technical support engineer, technical support, antivirus management, support engineer, customer service, online technical support, offline technical support, IT support engineer, technical supp...