Technical Support Engineer

ABOUT THE CLIENT
A world-leading enterprise in the field of intelligent
intercom and smart home.
ABOUT THE ROLE
As a Technical Support Specialist, you will act as a key technical interface between customers, sales teams, and internal stakeholders. Based in Singapore, this role supports a growing regional customer base by delivering pre- and post-sales technical support, product training, and solution consultation.
You will work closely with customers to understand technical requirements, resolve product issues, and ensure successful adoption of smart intercom and security solutions. This is a hands-on role suited to someone who enjoys problem-solving, customer interaction, and working with smart hardware technologies in a fast-growing environment.

Key Responsibilities

• Gather, analyse, and manage customer technical requirements, translating them into practical product or solution recommendations
• Support the sales team with te...