Technical Support Engineer

NextLabs is a security software company focused on developing mission critical next generation policy enforcement infrastructure and system software. NextLabs provides large enterprises with active, policy-driven control of their information network wherever and whenever it is used by employees, contractors and partners. Our policy management platform and universal enforcement solutions enable centrally managed information security control policies across all applications, data and digital business processes.

NextLabs is looking to expand its Technical Support organization. You will be one of the designated points of contact for customers regarding technical issues. The Technical Support team resolves all product-related customer issues, hence helping to build strong relationships and long-term trust in NextLabs' Policy Platform and product family. In this role, you will work closely with customers and NextLabs' Engineering, Sales and Professional Services organization in ord...