Technical Support Executive

(Job ID: )
Responsibilities
Working as Associate is a key role in delivering business value on behalf of the company, as well as an important opportunity for you to understand our customers, products, technologies and processes that underpin our business and lead to a further developmental career in the near future.

• Perform Maintenance Activities: Conduct routine maintenance for peripheral digital equipmentat client locations, ensuring optimal functionality.
• Diagnose and Repair Equipment: Identify and resolve issues with peripheral digital equipment by performing diagnostic evaluations and executing necessary repairs.
• Data Collection and Analysis: Gather and compile data from maintenance and repair activities to analyze performance trends and drive continuous improvement.
• Client Interaction and Issue Resolution: Engage directly with clients to understand their concerns and provide solutions, ensuring a smooth and effective communicatio...