Technical Support (Live Chat) – IoT & Smart Gadgets

Technical Support (Live Chat) – IoT & Smart Gadgets

Are you a tech‑savvy, customer‑oriented, and creative person who loves smart home gadgets and IoT products? Join DM Dasher SDN BHD, leading smart home appliances, gadgets, and dashcams in Malaysia.

Why Choose Us?

• Innovative Work Culture : A creative, growth‑focused, collaborative environment.
• Work Smart : Focus on continuous improvement, feedback‑driven.
• Human Touch Technical Support : A top‑notch team adding a human touch to after‑sales service.

Main Job Scope

• Interact with customers through live chat, providing friendly, professional, and humanized after‑sales service.
• Manage the end‑to‑end product shipment process: inspection, repair, delivery, and tracking.
• Handle return and refund requests on Lazada, Shopee, TikTok, and other platforms, customer‑centric.
• Resolve disputes related to shipmen...