Job Description
Technical Support / Mac and Windows Advisor – HybridWe're looking for an IT Coordinator to provide technical support and ensure the smooth operation of our IT systems and equipment.
Troubleshooting, supporting users, and working with both Mac and Windows environments, especially in fast-paced, creative environments.ResponsibilitiesProvide technical support to users (hardware, software, and connectivity issues)Set up and configure computers (Mac and Windows)Support tools such as Adobe Creative Cloud and Microsoft 365Manage IT tickets and resolve issues in a timely mannerSupport network connectivity and user accountsQualificationsBackground in IT, Systems, Computer Science, or related fieldExperience supporting macOS (preferred) and WindowsKnowledge of hardware troubleshooting and basic networkingFamiliarity with tools like Active Directory, JAMF, or Intune is a plusStrong problem‐solving and teamwork skillsEnglish proficiencyWorking ConditionsHybrid arrangement – 2 to 3 times per...
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