Technical Support Professional

**Introduction**
Are you someone who loves solving puzzles, debugging complex systems, and understanding how things work under the hood? Do you thrive in high‑stakes environments where your analytical skills and curiosity can make a real difference?

We’re looking for a z/OS Operating System Support Engineer to join our global technical support team. In this role, you will work directly with IBM’s enterprise clients to diagnose and resolve complex issues within IBM z/OS environments. You’ll collaborate with development teams, interact with global stakeholders, and grow into a subject matter expert by developing deep expertise in one or more technical areas of the z/OS operating system.

This is a deep technical support role—not a help desk or coding‑heavy development position. Your ability to think methodically, communicate clearly, and troubleshoot issues under pressure will be key to your success.
**Your role and responsibilities**
* Investigate and resolve clien...