Technical Support Representative

Overview:This position is under the LexisNexis Risk Solutions Operations. LexisNexis Risk Solutions is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy.Job Description:

+ Installation, training and providing technical support to multiple level end users in diverse technical areas

+ Provides exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention.

+ Ability to provide effective customer support through multiple communication channels, including chat, email, and telephone.

+ Strong customer focus including multiple internet...