Technical Support Specialist — Digital Chat & Email

Refinitiv is seeking a Digital Chat Assist to join their team in Mexico City.
The role involves managing customer inquiries regarding technical issues with software and electronic products, ensuring timely resolutions and maintaining a professional service approach.
Candidates should have a Bachelor's degree or equivalent experience, strong communication skills in both Spanish and English, and a commitment to customer satisfaction.
Flexible hybrid work arrangements allow for a balanced work-life experience.
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