Technical Support Specialist

We are now looking for a new Technical Support Specialist (Networking) to join our global team in Espoo. Ideally you will have a background in IT and networking. You will also have an interest in the other elements of the customer journey and after-sales process, with room for your own professional development across the business.
What experience we would like from you:
We are looking for a background in IT and networking. You will also have an interest in the other elements of the customer journey and after-sales process, with room for your own professional development across the business.
Proven track record of managing high customer expectations, delivering results under pressure working to tight deadlines.
Ability to professionally interface with Helvar partner companies and first line technical support.
Passionate about delivering exceptional customer service and value, internally and externally.
Ability to work in a team and interact with other departments to de...