Technical Support Specialist, German Speaking

Cpl

Permanent Dublin, County Dublin Computer Occupations

Posted:

March 01, 2026

Location:

Dublin, County Dublin, Ireland

Job Description

Location: Dublin 2 (Hybrid)
 Salary: €40,–€60, base + 5% annual bonus + equity + full Irish benefits
The company is building a brand-new Customer Support team (Product Experts) in Dublin, and they're looking for German-fluent Customer Support Specialists who thrive in fast-paced SaaS environments and care deeply about customer success.
This is not entry-level support. You’ll be supporting scaling EMEA businesses, handling complex product and technical queries, and acting as a trusted partner to company's customers.
What You’ll Be Doing
Become a product expert on the company's platform and its ecosystem
Provide high-quality support via email and live chat to German-speaking customers across EMEA
Troubleshoot and resolve software and SaaS-related issues, including escalations
Support customers with non-technical questions (marketing strategy, e-commerce setup, sales workflows)
Diagnose problems ...
                

Apply for this Job

Submit your application for the Technical Support Specialist, German Speaking position at Cpl.

Apply Now Save for Later

Job Overview

Job Type: Permanent

Location: Dublin, Ireland

Posted: March 01, 2026

Deadline: April 10, 2026