Technical Support Specialist - HVAC
Güntner de México, S.A. de C.V.Job Description
Technical Support Specialist Jr - HVAC
Güntner is Hiring: Jr. Technical Support Specialist - HVAC
Location: Stiva Industrial Park – Apodaca, Nuevo León.
About Us: Güntner Mexico, a global leader in heat transfer technology for refrigeration, process cooling, and HVAC applications, is looking for a driven Jr. Technical Support Specialist to join our team.
The Role
In this entry-level position, you will provide remote technical assistance to customers via phone, email, and Augmented Reality (AR) tools. You will be the go-to person for diagnosing and troubleshooting industrial controllers and sensors, guiding clients through equipment configuration and integration (including BACnet and Modbus protocols), identifying spare parts, and evaluating warranty coverage.
Key Responsibilities:
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