Technical Support Specialist II

Batteries Plus Bulbs
Full-time Hartland, WI other-general
Posted:
June 15, 2026
Location:
Hartland, WI, United States

Job Description

1190 Richards Road, Hartland, WI 53029, USA | Ascent Repair Operations - 9380 | Hourly | per hour Associates in this role are paid biweekly. | Full Time
| Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more.

The ARO Support Technician II helps power our stores' success by delivering advanced technical support for device repair and key fob programming. In this onsite role, you'll serve as a go-to technical resource for troubleshooting, remote guidance, and hands-on repair support, while also helping develop training materials that strengthen and scale our repair network.

Schedule: Onsite 2-3 days a week and virtual Saturday and Sunday, 8:00 a.m.–5:00 p.m.
What You'll Do
+ Provide remote technical support via phone and live video to assist store associates with complex repair and programming issues.
+ Troubleshoot advanced device and key fob problems ...

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Job Overview

Job Type: Full-time
Location: Hartland, United States
Posted: June 15, 2026
Deadline: June 19, 2026