Technical Support Specialist - L2 - Customer Care

Are you a technical problem-solver who excels at deconstructing complex issues while providing a premium experience? As a global leader in talent solutions, Randstad Professional is seeking a dedicated Technical Support Specialist (L2) to join a dynamic customer care team in Mississauga, Ontario. Our recruiters are experts in the customer care and technical sectors, and they are ready to help you take the next step in your career journey.

In this role, you will act as a critical escalation point, bridging the gap between front-line support and deep-tier engineering. You will be part of a team that values analytical rigor and a compassionate, person-centered mindset. This is a permanent, full-time position with hybrid eligibility after your initial probationary period. You will be working for one of our premier clients, benefiting from their innovative environment while supported by Randstad’s career-building resources.

As a Technical Support Specialist (L2) within our...