Technical Support Specialist

Customer Service Representative – Technical

Metro Manila | Onsite

Sapient

About us

Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.

Job Description

We are hiring Technical Customer Service Representatives to provide assistance with technical issues, troubleshoot problems, and deliver clear solutions to clients.

Responsibilities:

Respond to technical inquiries via phone, chat, or email

Troubleshoot software, hardware, or connectivity issues

Guide customers step-by-step in problem resolution

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