Technical Support Specialist (Mech/Elec)

OPTEL is one of the world’s leading providers of traceability systems. Its mission is to leverage innovative technologies to create a better world through responsible capitalism. The company’s renowned solutions ensure the quality of healthcare products and help fight the counterfeiting of medicines and medical devices worldwide. OPTEL also adapts its technologies to a variety of sectors, from healthcare to smart manufacturing and beyond, enabling all industries to benefit from global traceability. OPTEL’s expertise empowers industries to measure, inspect, control, and track a wide range of elements in order to improve product quality and promote a more responsible use of resources.

Summary
The technical support specialist has the mandate to provide technical guidance and support to our business and customers. He/She will be responsible for the full troubleshooting of serialization and tracking solutions in the various customer environments. He/She will be also resp...