Technical Support Specialist (NYC or NJ Office)

Location: This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company:

About the Team:

 The primary responsibilities of the Technical Support Specialist are to provide support to end-users by identifying, researching and resolving problems and issues; create and conduct operational and technical training for clients; and partner with Sales, Marketing, and Account Management to meet clients' needs. The Technical Support Specialist provides technical product support to both internal and external customers, who use or support the use of Medidata Products. They receive issues that the ...