Technical Support Specialist

Resideo

Full time Oldham, England Computer Occupations

Posted:

June 13, 2026

Location:

Oldham, England, United Kingdom

Job Description

ADI now have the opportunity for a Technical Support Specialist to join our global Technical Support team. The role is based in the UK on a remote/home-based contract working 8:30am – 5:00pm Wednesday – Sunday. 
As a Technical Support Specialist you will work directly with end customers of our authorised Partners/Integrators to troubleshoot and resolve any type of connected smart home system enquiries.
This role will suit an individual who has solid experience of custom installations and hold a certification in a control platform such as Control 4, Creston or Savant. 
JOB DUTIES:
You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
Have a strong background in using OVRC remote management.
Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:ISP modemsNetwork topologyVideo Distri...
                

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Job Overview

Job Type: Full time

Location: Oldham, United Kingdom

Posted: June 13, 2026

Deadline: July 23, 2026