Job Description
Technical Support Specialist – Wireless ISP
Job Overview
Are you a skilled technical support professional with experience in the ISP sector? A forward-thinking UK-based wireless internet service provider is seeking a driven and detail-oriented individual to join their team. In this hybrid role, you'll handle both technical troubleshooting and customer account management, playing a vital part in ensuring a seamless experience for end-users.
This is an excellent opportunity for a proactive, solution-focused individual who thrives in a fast-paced environment and is ready to grow with an innovative team during their busiest time of the year. With training set to begin in February, you'll be fully prepared to support operations during the March peak season.
Key Responsibilities
- Provide 2nd and 3rd line technical support in a wireless ISP / internet service provider environment.
- Troubleshoot connectivity issues and escalate unresolv...
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