Technical Support Specialist - Windows

To provide expert technical support administration and optimization for enterprise IT infrastructure encompassing Windows systems virtualization networking automation and security while ensuring seamless operations and alignment with organizational objectives.

Professional Certification in Server domain (MCSE/MCSA)

Microsoft Azure Associate.

VMware Certified Professional (VCP)

ITIL (Minimum Foundation Level).

Excellent understanding of IT Service Management and underlying Processes

• Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Troubleshoot and optimize IIS web servers for high availability and performance.
• Administer and optimize Mobile Device Management ...