Technical Support Specialist with German in Lisbon

Location: Hybrid (Lisbon Area) Workload: Full-Time Position Overview We are currently looking for German-speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent in German and English, this role could be your next big move. Job Summary As a Level 1 Technical Support Specialist in our eMobility call center, you will serve as the first point of contact for customers experiencing issues with electric vehicle (EV) charging stations. Your primary responsibility is to provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer experience. You will perform basic troubleshooting, escalate complex issues, and contribute to the efficient operation of our EV charging infrastructure. Main Responsibilities - Respond to customer inquiries via phone, email, or chat regarding EV ...