Technical Support Specialist with German

Responsibilities:

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  Handling incoming calls in German.

  
  


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  Handling app.

  
  


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  Registering customer requests and building the right relationship with them.

  
  


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  Diagnosing and resolving accepted requests.

  
  


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  Entering data into the system.

  
  


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  Ensuring high quality of customer service. 

  
  

The main skills we are looking for are:

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  B2/C1 language skills level for German and B2 language skills level for English.

  
  


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  Good use of PC.

  
  


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  Customer orientation and attention to detail.

  
  


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  High problem-solving capacity.

  
  


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  Excellent communication skills.

  
  

Nice to have:

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  Previous experience in customer service.