Technical Support

Technical Support - Job Description

We are seeking a dynamic and skilled Technical Support that responsible for installing, configuring, and maintaining IT equipment and applications.

Job Responsibilities:

• Responsible to responding to user-reported issues via ticketing systems, email, phone, or in-person..
• In-charge to provide training or guidance to users on IT tools and best practices
• Responsible for monitoring system performance and conducting routine maintenance. And documenting incidents, solutions, and support procedures.
• In-charge to diagnosing and resolving hardware and software problems.

Job Qualifications:

• Graduate of BS Information Technology, Computer Science, and Computer Engineering from any reputable school.
• Must have at least 3-5 years work experience as Technical Support, System Admin or any related
• Must be knowledgeable in troubleshooting on network system for wired and...