Job Description
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.
Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.
Now we are looking for an experienced Team Lead to join our B2B L2 Support Team & manage a group of Technical Support Specialists handling complex client issues across our products and services.
What You Will Be Doing:- Leading, mentoring & developing a team of L2 B2B Support Engineers, fostering a high performance and accountable culture.
- Overseeing the resolution of complex technical issues escalated from L1 Support, ensuring timely a...
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