Technical Support Team Representative

Who We Are:
Zota is a global payment gateway technology hub, a one stop shop for online businesses to accept payments from anyone, anywhere. With connections to more than one thousand financial institutions worldwide, we bring together global and local payment methods into one seamless payment page:)
About the position:
Our Support team is the backbone of our customer experience. With around fifteen team members spread across Israel, Bulgaria, Hong Kong and Singapore, the team helps new merchants integrate smoothly into our system, sets up tools, and ensures everything runs perfectly.
In this role you will provide top quality customer and technical support, guide merchants through video demos and tutorials, and work closely with multiple departments to solve problems quickly. You will help customers with API integrations, maintain processing environments, identify and document bugs and features, and perform manual quality assurance of integrations with our partners.
What...