Technical Systems Engineer

At Cisco, the IT Workforce Collaboration (ITWfC) team is dedicated to delivering an exceptional workplace experience — enabling our people to collaborate, innovate, and perform at their best. Our Collaboration Services group leads with Cisco’s cutting-edge technologies, powering the future of work through Webex Messaging, Meetings, and Video Collaboration Devices.
We are innovators, accelerators, and transformers — designing agile and scalable experiences for a global workforce. We thrive on passion, curiosity, and a deep commitment to making work better every day. Come build the future of work with us!
What You’ll Do
As a Technical Systems Engineer, you will provide operational support for Cisco Webex Calling, Messaging, Meetings, and Video Collaboration devices globally. Your role will involve:
* Acting as a technical escalation point for complex issues impacting collaboration services and endpoint technologies.
* Participating in global enterprise projects focused on ...