Technical Team Lead – Infrastructure Support

Technical Team Lead – Infrastructure Support (MSP)

Location: BGC, Taguig, Philippines
Department: Operations / Service Delivery
Reports To: SDM / ASDM

Are you an experienced IT professional from an MSP environment ready to step into a leadership role?

We are hiring a Technical Team Lead – Infrastructure Support to oversee a team of engineers supporting multiple client environments. This role is ideal for someone who understands MSP service delivery, thrives in a fast-paced setting, and can balance hands-on technical work with people leadership.

You will be responsible for ensuring infrastructure stability, meeting SLAs, and driving continuous improvement across client accounts.

Key ResponsibilitiesTeam Leadership & Coaching

• Lead, mentor, and support a team of infrastructure engineers in an MSP setup
• Conduct regular coaching sessions, performance reviews, and skills development
• Act as an escalation point for compl...