Technical Training Engineer

Primary Duties & Responsibilities

• Responsible for all process certification frameworks across departments.
• Maintain an up-to-date process certification matrix for all operations team.
• Ensure timely renewal and re-certification processes are followed.
• Coordinate with process owners to define and update certification criteria and skill assessment protocols.
• Monitor compliance to certification requirements, flagging gaps and initiating corrective actions.
• Collaborate with department heads to identify training needs related to technical skills and process competencies.
• Work with HR to schedule, track, and document all technical training programs, internal or external.
• Develop and maintain related training manuals, SOPs, and multimedia instructional materials.
• Assess employee skill levels and recommend upskilling programs to improve performance.
• Conduct periodic evaluations and knowledge assessme...