Technical Writer

Our client, a major organisation is seeking a driven Technical Writer to lead a critical transformation of their ICT documentation landscape.

Currently, their documentation faces challenges regarding fragmentation and legacy blind spots. They are looking for a specialist to standardize, centralise, and govern our technical assets. In this role, you will not just write documentation; you will build the Single Source of Truth that mitigates risk, improves audit readiness, and ensures project continuity.

If you are a problem-solver who excels at turning complex technical data into clear, user-friendly, and auditable content, this is your opportunity to make a significant impact on delivery efficiency.

Responsibilities:
You will be responsible for reconciling scattered content across JIRA, Freshservice, Confluence, and SharePoint to reduce support overhead and SME dependency.

• Framework Creation: Establishing a unified documentatio...