Technical Writer

Overview:

We are seeking a highly skilled Technical Writer and B2B Content Strategist to develop, manage, and scale high-quality technical and marketing documentation for complex enterprise platforms. This role bridges engineering, product, and marketing, turning complex technical systems into clear, authoritative, and search-optimized content for customers, developers, sales teams, and partners.

You will own the creation of technical manuals, API documentation, tutorials, product guides, and SEO-optimized content that explains sophisticated platforms such as CPaaS, UCaaS, CCaaS, APIs, data pipelines, and telecom infrastructure.

Responsibilities:

Technical Documentation

• Create and maintain:

• Product manuals

• User guides
• Admin and operations guides
• API documentation
• Integration and onboarding guides

• Translate complex engineering workflows into:

• Step-by-ste...