Technology Manager

I. PURPOSE

The Technology Manager is responsible for overseeing the organization's technology strategy, systems, and teams to ensure reliable, secure, and efficient delivery of technology services. This role aligns technology initiatives with business objectives, drives continuous improvement, and ensures operational excellence across all technology functions.

II. DUTIES AND RESPONSIBILITIES

• Develop and execute technology strategies aligned with organizational goals.
• Oversee the design, implementation, maintenance, and optimization of IT systems, applications.
• Establish and enforce IT service management (ITSM) processes including incident, problem,
• change, and release management
• Define and execute data and analytics strategy aligned with business goals
• Oversee data platforms, data pipelines, ETL/ELT processes, and data warehouses
• Ensure data quality, governance, security, and compliance
• Ensure s...