Technology Operations Manager at Backwoods

Lead the Technology Division at Backwoods and oversee operations for CCTV monitoring and installation services. This role focuses on operational excellence and revenue growth through customer relationship management.
As the Operations Manager for Backwoods’ Technology Division, you will direct daily operations including service delivery, equipment supply, and performance monitoring. A key aspect of this role includes driving sales growth by building new customer relationships and ensuring existing accounts are well-managed. With accountability for budgeting and reporting on operational metrics, your leadership will be integral to team success and compliance.
Key Responsibilities:
• Oversee daily Technology Division operations and service delivery
• Implement and improve operational processes and models
• Monitor service quality and customer satisfaction
• Identify new business opportunities and support customer acquisition
• Manage technology offerings and complian...