Technology Operations Manager (Clearbrook)

Position Summary

The Technology Operations Manager is a key member of the Systems & Technology (S&T;) team, responsible for the day-to-day health and governance of The GC’s IT environment, technology platforms, and operational systems across all three office locations - Abbotsford, BC, St. Catharines, ON, and Colorado, USA. This role owns the internal governance layer above our managed IT services vendor - directing vendor execution, enforcing and creating policy, managing access controls, and driving operational initiatives across the organization.

The Technology Operations Manager’s primary focus is governance, platform ownership, and vendor accountability - ensuring that technology operations run securely, efficiently, and in alignment with organizational policy. While a managed IT vendor handles much of the day-to-day infrastructure and helpdesk execution, this person is expected to be hands-on when the situation requires it, and should be comfortable rolling ...