Technology Specialist - Conference and Collaboration

**Quote from Hiring Manager:**

As the A/V and Collaboration Specialist, you'll be at the forefront of shaping our digital workplace. You will participate in global projects, from initial coordination and configuration to seamless installation and ongoing changes, ensuring our technology empowers our teams to connect and collaborate effortlessly.

**Meaningful Work From Day One:**

The A/V and Collaboration Specialist provides support for the operation, maintenance, and performance of our global collaboration platforms and A/V infrastructure. This role focuses on restoring services and resolving technical issues with minimal disruption, responding to incidents escalated by the IT Service Desk, other IT teams, or end users.

The specialist is responsible for proactively monitoring collaboration platforms and A/V system health, troubleshooting and resolving connectivity and performance issues, and escalating incidents as needed to internal teams or third-p...