Technology support engineer

About the job Technology Support Engineer Microsoft Windows OS course and exams Base certification N+, A+ System Center Configuration Manager (SCCM) course and exam beneficial Microsoft applications O365 suite Fundamental course in AI - BOT solutions beneficial Power Shell course completion beneficial Fundamental call logging system course: Remedy (BMC) Deepfreeze Fundamentals beneficial Device course and certified: Dell Cloud course and certified, Microsoft Azure Fundamentals beneficial Troubleshooting course, preferably Kepner-Tregoe beneficial

Skills, Requirements Abilities, Knowledge : Provide Constant Outstanding Customer Service Makes clients and their needs a primary focus of one's actions and attention, while developing / maintaining productive client relationships. Actively seeks to understand client circumstances, problems, expectations and needs, while resolving problems quickly. Monitor and answer technical questions addressed to the security team Engaging customers and ...