Technology Support Lead

**JOB DESCRIPTION**Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.As a Technology Support Lead in Corporate & Investment Banking, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services.Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
**Job responsibilities**- Execute policies and procedures that ensure operational stability and availability- Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools- Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration**Required qualifications, ...