Tele Caller

Job Description Tele Caller Position: Tele Caller Location: Ernakulam, Kochi, Kerala Organization: Premier Skincare & Aesthetic Facility Employment Type: Full-Time About the Organization A leading skincare and aesthetic facility in Kochi is looking for a dynamic and customer-focused Tele Caller to join its patient relations team. The ideal candidate should possess excellent communication skills and a pleasant personality, with the ability to engage prospective and existing clients over the phone and provide exceptional customer service. Key Responsibilities Handle inbound and outbound calls professionally and courteously. Explain skincare, cosmetic, and aesthetic treatment services to prospective clients. Schedule and confirm patient appointments. Follow up with inquiries generated through advertisements, social media, website, and referrals. Maintain and update customer databases and appointment records. Coordinate with doctors, therapists, and front-office staff regarding appointmen...