Telecom Customer Service agent

We are looking for a Telecom Customer Service Agent with at least 1 year of experience in the telecom domain to join our customer support team.
You will handle customer inquiries related to telecom services, billing, connectivity, and technical issues.
Provide professional, empathetic, and solution-oriented support via phone, chat, or email.
Accurately log interactions and follow internal processes and SLAs.
Identify issues, troubleshoot effectively, and escalate when required.
Ensure high customer satisfaction and service quality at all times.

Requirements:

• Minimum 1 year of experience in Telecom customer service
• English level C1 (mandatory)
• Strong communication and problem-solving skills

Job Type: Full-time