Telecom solutions architect: customer support & pre-sales

A telecommunications company based in Centurion, South Africa, is seeking a candidate to provide comprehensive technical support in both pre- and post-sales contexts. Responsibilities include assisting customers with installation, configuration, troubleshooting, and maintenance of systems while ensuring customer satisfaction. The ideal candidate will have a relevant engineering qualification and a strong understanding of telecom environments, coupled with excellent problem-solving and communication skills. This position requires a proactive, team-oriented individual committed to continuous improvement and education.
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