Telecommunications Billing Representative – Davao

We are seeking Telco Billing Representatives to join our customer service team at our DAVAO site. In this role, you will assist customers with billing-related inquiries for telecommunications services, including account charges, payment concerns, plan changes, and service adjustments. You will engage with customers through phone, email, or chat, delivering accurate information and resolving issues in a timely, professional manner. Your primary goal is to ensure customer satisfaction while maintaining accurate and up-to-date billing records.

This is an excellent opportunity for individuals with strong communication and problem-solving skills who are interested in the telecommunications industry. Entry-level applicants are welcome, and comprehensive training will be provided. Ideal candidates are detail-oriented, customer-focused, and capable of handling high-volume interactions with efficiency and empathy. Flexible scheduling, including evening and weekend shifts, may be requi...