Job Description
Manage Telecom Operations: Oversee global telecom systems for N.A. and APAC, including call centers, cellular contracts, and ISP services for over 9,000+ endpoints, 14,000+ users, and 90+ locations in 40+ countries.
- Optimize Telecom Processes: Continuously develop and improve telecom processes, including automation and system enhancements.
- Vendor Management: Serve as the main point of contact with telecom vendors for procurement, cost savings, and service management.
- Cost Management: Analyze telecom expenses, implement cost-saving measures, and report on savings and improvements.
- Compliance and Security: Ensure compliance with internal telecom policies and external regulations.Manage security aspects related to telecom services.
- Support Transition Projects: Lead and support telecom transition projects, including the rollout of new systems or providers.
- Reporting: Prepare and present monthly telecom system analysis to the management team, including...
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