Telemarketer

This role is required to perform outbound contact engagement to Allianz's bank partner customers to promote general insurance products.

This role has a blend of skill sets in both customer service and sales. The focus is on customer service excellence to ensure claims and product benefits/processes relating to claims are correctly articulated.

• Conduct outbound calls to promote products with clear product knowledge to existing and potential customers of our business partners
• Upsell / cross-sell GI insurance products & retain customers based on customers’ needs
• Ensure all sales calls comply with all quality standards and regulatory requirements
• Contribute to sales efforts to attain business sales goals
• Perform system UAT from time-to-time and devise process workarounds if needed
• Contact customers for renewal and recovery procedures
• Any other duties as and when deemed necessary to...